ORDERS & SHIPPING
Once your order has been shipped, you will receive an email from us to let you know your order is on its way! This email will also contain your tracking number so you can track your parcel(s).
Free standard shipping is offered on all orders!
Express shipping is also available and costs A$10.50.
|Shipping method||Est. delivery time||Cost|
|Standard shipping||3-6 business days||Free :)|
|Express shipping||1-2 business days||A$10.50|
We strive to ship all orders placed before 12PM Australian Eastern Standard Time (AEST) on the same business day as purchase while orders placed after 12PM AEST will be dispatched the following business day. If you have an event coming up or simply can’t wait for your garments, please contact us and we’ll do our best to help.
We ship to the shipping address provided by the customer. We are not responsible for lost or missing orders due to an incorrect shipping address provided. Shipments returned to as undeliverable may incur additional shipping fees to resend.
- Shipping times may vary for remote areas. In some remote areas, delivery can take up to 10 business days.
We ship worldwide! All orders to major shipping destinations below incur a flat rate of A$25 for standard international post and A$35 for express international post for all orders under 1kg. Free standard international shipping is offered for all orders above A$175.
Key shipping destinations:
- New Zealand
- Asia (China, Hong Kong, Singapore)
- United Kingdom
- North America (United States, Canada)
If your shipping destination is not on the above list, please kindly contact us at firstname.lastname@example.org.
International orders for standard international post are expected to take 9-10 working days to arrive from date of dispatch. While express international post takes between 2-5 working days for the countries listed above.
- Goods maybe subject to Customs duty and taxes upon import levied by the destination country.
- We cannot send to PO BOX addresses for international shipments.
- All international shipments require a signature on delivery so please send your parcel somewhere where somebody will sign for it.
- Shipping times may vary for certain shipping destinations due to occasional customs or postal delays which may affect delivery times.